Last Updated: August 4, 2026
Thank you for purchasing from LeeuCode.
Because our products are digital downloads that become instantly accessible after purchase, refunds are handled carefully and evaluated on a case-by-case basis.
1. Eligibility for Refunds
You may be eligible for a refund if:
- You purchased the same product more than once by mistake.
- You were charged incorrectly.
- The product has a verified technical issue that prevents its intended functionality, and our support team is unable to provide a working solution within a reasonable period.
- You did not receive access to the purchased product due to a system error that cannot be resolved.
2. Non-Refundable Situations
Refunds will generally not be granted for:
- Change of mind after purchase.
- Purchasing the wrong product without contacting us before buying.
- Lack of required technical knowledge to use the product.
- Compatibility issues with third-party software, plugins, themes, hosting environments, or custom modifications not listed in the product requirements.
- Requests made after the product has been downloaded or extensively used, unless a verified technical issue exists.
- Failure to read the product description or system requirements before purchasing.
3. Requesting a Refund
To request a refund, please contact us through the contact information provided on our website.
Please include:
- Your order number.
- The email address used for the purchase.
- A detailed description of the issue.
- Screenshots or other relevant information, if applicable.
Our support team may request additional information to investigate the issue.
4. Review Process
Each refund request is reviewed individually.
If your request is approved, the refund will be processed through the original payment method. Processing times may vary depending on your payment provider.
5. Product Support Before Refund
If a technical issue is reported, we will make reasonable efforts to help resolve the problem before issuing a refund.
6. Fraud Prevention
We reserve the right to refuse refund requests that appear fraudulent, abusive, or inconsistent with this policy.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes become effective immediately upon publication on this page.
8. Contact Us
If you have any questions regarding this Refund Policy, please contact us using the contact information available on our website.
